Frequestly Asked Questions
You sell the furniture in set, Can I buy only part, instead of the whole set?
Mostly Yes. Most items can be purchased separately. Just email or call us with the SKU #, we will quote you a individual piece price with shipping.
Are all the furniture available or in stock? How long time will it take you to deliver it to me if I purchase now?
Yes. All the furniture is available and normally it will take us about 1 to 2 weeks to deliver your furniture to your home and we will update you by phone or email of the status of your order in 2 days of your order.
Upholstery items may take 3- 4 weeks to make and take another week to be delivered to your home, though in many cases they are delivered a lot quicker.
Due to seasonal, demand or other unexpected reasons, occasionally some items may be out of stock temporarily. We will update you the status of the order and offer you other options or cancellation of your order if you really can not wait that long.
Do you offer warranty to the furniture you sell?
Yes. All items sold carry manufacturer s warranty which varies and are stated in detail with the product. We choose only the quality products and manufacturers we have confidence to sell!
Are all of the furniture made of solid wood or genuine leather?
Yes and No. We describe the material of the furniture in detail for each style. Solid wood and genuine leather are major materials building furniture, but plywood, vinyl and fiber board are also used in various extent in some items.
Can I see and touch the furniture before I make the purchase?
Mostly NOT. Due to the number of style, color and size, we can not display all of them for physical touching and feeling of the material. We agree this is your little sacrifice in exchange of the low price. We just want to assure you that we are an veteran in furniture business and we choose only the best quality product in the price level to sell. We have full confidence on the products we sell.
Can I choose a different color or size not mentioned in furnituretent.com? Do you custom make furniture?
No. We do not custom make furniture. We are authorized dealers for the furniture manufacturers which are mostly volume makers and they do not custom make furniture either. We have listed all the colors and size available in furntiuretent.com already.
Will the furniture delivered have the exact color as shown on FurnitureTent.com?
Yes but not exact. Actually same color may be shown as different slightly in different computer monitors. Furniture also seems darker in under lighted room and lighter in well lighted room or under sunlight. Therefore, you may expect very slight difference of color as shown on the web site or on your monitor or in your specifically lighted home.
What tools do I need to assemble the furniture?
All necessary tools are normally included in the furniture hardware. All the furniture also provide a assemble instructions in the package. Powered tool will make your assemble job easier and faster.
Can I disassemble the furniture if I want to move the furniture to a new location? Yes and No.
You can disassemble some furniture, like most bed rails and headboard, dresser mirror, dining table legs, entertainment center top bridges, etc. which are assembled with removable screws when you move the furniture. Other furniture, like computer desk, book shelf, are assembled permanently with glue and non-screws. You normally can not disassemble these kind of furniture and reassemble them again.